Privacy Policy

Effective date: July 1, 2026  |  Last updated: July 15, 2026

SD Sparkle ("we," "us," or "our") is committed to protecting the privacy of our employees, clients, and website visitors. This Privacy Policy explains how we collect, use, and protect personal information.

1. Information We Collect

• Employee information: name, phone number, availability, and job performance data provided directly to us during employment.
• Client information: name, address, contact details, and service preferences collected during the booking process.
• Usage data: information about how our internal tools and web applications are accessed and used.

2. SMS Communications

SD Sparkle uses SMS messaging to communicate work-related information to employees, including scheduling reminders, availability requests, self-review form links, and job alerts.

Employees consent to receive these messages by providing their mobile phone number to the company during onboarding. Message frequency varies based on scheduling activity. Message and data rates may apply.

To opt out of SMS messages at any time, reply STOP to any message. To opt back in, reply START. For help, reply HELP or contact us at hello@sdsparkle.com.

2. SMS Communications

SD Sparkle uses SMS messaging to communicate work-related information to employees, including scheduling reminders, availability requests, self-review form links, and job alerts.

Employees consent to receive these messages by providing their mobile phone number to the company during onboarding. Message frequency varies. Message and data rates may apply.

To opt out, reply STOP to any message. To opt back in, reply START. For help, reply HELP or email hello@sdsparkle.com.

3. How We Use Your Information

• To schedule and coordinate cleaning services
• To communicate work assignments and performance reviews to employees
• To manage payroll and HR-related processes
• To improve our services and internal operations

4. Information Sharing

We do not sell, rent, or share personal information with third parties for marketing purposes. We may share information with:

• Service providers (e.g., scheduling software, SMS delivery platforms) that assist in our operations
• Legal authorities when required by law

5. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at hello@sdsparkle.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify employees of significant changes via SMS or email.

9. Contact Us

For questions about this Privacy Policy, please contact:

SD Sparkle
San Diego, CA
hello@sdsparkle.com